News

Indianapolis, Indiana - July 20, 2020 - The award-winning CV19 Lab Testing Dashboard™ powered by hc1^® has added the industry’s only side-by-side view of COVID-19 viral and antibody testing, as well as local-risk and age-group trending at the national, state, county and sub-county levels. Already well-established as a critical, hyperlocal, free resource for SARS-CoV-2 viral testing trends, the complimentary dashboard provides local lab testing insights including the hc1 Local Risk Index™ (LRI), COVID-19 viral and antibody testing rates, as well as anonymized test results and key demographic filters.

Saying that telehealth has moved front and center amid the COVID-19 pandemic is an understatement. With the Centers for Medicare and Medicaid Services (CMS) now reimbursing for remote care models, adoption of telehealth is rapidly advancing as physicians strive to overcome barriers to continuity of care and maintain operations amid stay-at-home orders.

Notably, one analysis found that from March 14 to April 1, daily telehealth claims for upper respiratory infections using ICD-10 diagnosis codes from private insurance increased nearly 12 times from the daily average over the previous month. In this case, upper respiratory infections were chosen to reflect COVID-19-related illnesses prior to the introduction of a diagnosis code for COVID-19.

Physicians Practice»

While the introduction of new COVID-19 reimbursement rules and regulations have brought on their share of confusion, there is one certainty healthcare organizations can bank on: oversight of incentive dollars will be a regulatory priority. In fact, federal watchdogs are not wasting any time, as reports suggest monitoring of billing and claims data is already underway to ensure that hospitals are not upcoding to take advantage of higher COVID-19 reimbursement rates.

RACmonitor»

MINNEAPOLIS AND DALLAS, June 10, 2020 --  Carrot Health, a leading provider of healthcare solutions powered by consumer data, and HealthMine, the health action engagement company, announced a strategic product integration partnership for the health plan market. By combining Carrot Health’s MarketView™ platform and consumer data analytics with HealthMine’s engagement and rewards solution that empowers individuals to take the right actions to improve their health, this partnership creates a solution enabling health plans to improve performance and member satisfaction.

The last 15 years have seen steady, continual growth in both Medicare Advantage (MA) enrollment and the number of payers offering MA health plans. Yet much of that growth has gone to handful of large, national vendors—UnitedHealthcare, Humana, the Blues, CVS-Aetna—that control nearly 70% of the market Carrot Health has been analyzing its robust database of consumer information to explore how behavior is changing in light of the pandemic and—dare we imagine—the post-pandemic world.

InsureTech360»

MINNEAPOLIS – May 12, 2020 – Carrot Health, the provider of MarketView™ – the first, largest, and most complete consumer and health analytics solution for health plan growth, health and quality – today announced 2020 Annual Enrollment Period (AEP) results for its Medicare Advantage customers. A significant majority (90%) of Carrot MarketView Medicare Advantage customers gained member enrollment, compared to just 65% of their competitors, and MarketView customers grew their member enrollment at more than double the rate of their competition.

MINNEAPOLIS – May 7, 2020 – Carrot Health, a leading provider of healthcare solutions powered by social determinants of health (SDoH), announced today that Gartner, Inc. has recognized  the company in its Cool Vendors in Healthcare Technology¹ report. Carrot Health’s MarketView™ software and analytics platform generates insights for growth, quality and health using social, economic, behavioral and environmental data, helping healthcare organizations harness consumer and clinical data to deliver a 360-degree view of members and patients.

Listen to the entire podcast here»

When you’re an established, comprehensive company bringing products to market in a vertical industry such as healthcare, there’s a certain amount of expectation that runs alongside your everyday processes. That is, of course, until a pandemic comes knocking on your door.

So what happens when an industry hemmed in by HIPAA guidelines and government regulations is given the proverbial green-light to act quickly? They pivot — and they pivot with lightning speed.

In this episode, Sheila Loy discusses how HID Global took a proven, tested product and reworked parts of the platform to meet the need for infectious disease tracking that’s necessary not only in today’s COVID-19 economy, but for future disease-specific crises as well. Sheila gives us insights into:

• The importance of having a strong understanding of your market and how that can help uncover an unmet need

• Staying on track with expectations in a fast moving pivot when your company has historically long go-to-market procedures
• How to know when you have a product that is relevant in the current market — and when you need to add to, or scale back, that product to give clients the most useful end-product for their needs
• Timing and relevance and how they represent half the battle when bringing a product to market
• Why communication and internal education is key to a successful pivot — when everyone is on the same page, it’s easier to make the necessary adjustments and keep your company’s momentum moving forward

Guest Bio

Sheila Loy is the Director of Vertical Segmentation of Strategy at HID Global, a worldwide leader in providing trusted security solutions in the identity and access management space. Sheila manages the framework strategies and how HID goes to market as a comprehensive company in a vertical industry such as healthcare.

You can reach Sheila at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You can also visit HID Global’s website to learn about their contact tracing and surge response solutions.

WALTHAM, Mass. – March 26, 2020– Wolters Kluwer, Health is supporting clinicians on the front lines fighting the COVID-19 pandemic with additional evidence-based resources in UpToDate® and a new interactive COVID-19 search intensity map. The map helps clinicians and public health agencies track the virus and may support clinicians in gaining predictive insights on reported cases based on clinical search activity from 1.9 million clinicians at the point of care.

Patient identification and matching (PIM) errors carry consequences that range anywhere from frustration due to relatively minor mistakes to outcomes that can only be described as devastating.

At one end of the spectrum is a scenario in which two siblings were patients at the same physician practice. When a medical assistant didn’t check multiple identifiers for one of the siblings, they accidentally documented in the wrong file, leading the physician to write a note in the incorrect sibling’s chart. This mistake, fortunately, was caught early.

Journal of AHIMA»

On Mar. 9, 2020, the U.S. Department of Health and Human Services (HHS) finalized “two transformative rules that will give patients unprecedented safe, secure access to their health data.” Issued by the Office of the National Coordinator for Health Information Technology (ONC) and Centers for Medicare & Medicaid Services (CMS), the Final Rules implement interoperability and patient access provisions of the 21^st Century Cures Act and support President Trump’s MyHealthEData initiative.

U.S. hospitals are straining under the weight of an influenza season that hit hard and fast, with the Centers for Disease and Prevention (CDC) estimatingat least 280,000 flu hospitalizations out of a minimum of 29 million flu illnesses between Oct. 11, 2019 and Feb. 15, 2020. Now, they’re bracing for a potential pandemic in the form of the novel coronavirus (COVID-19), which has made landfall in the U.S. with the number of confirmed cases climbing.

It’s a one-two punch that can quickly overwhelm emergency departments (ED) and inpatient resources of hospitals that lack optimized patient flow strategies.

HealthIT Answers»

Wellesley, MA, Feb 27, 2020 –– Hayes, makers of the industry’s leading integrated compliance and revenue integrity platform for the nation’s premier healthcare organizations today announced that they have entered a strategic partnership with ThoughtSpot, the leader in search and AI-driven analytics, to develop solutions that empower healthcare organizations to proactively manage and mitigate revenue and compliance risks.

The dynamic of moving from classroom to practice is transformational for any nurse. It’s a sizeable step—one that cannot be taken lightly.

Consider the following real-life experience of a brilliant new nurse who just entered the workforce. Highly recommended, this nurse looked great on paper in terms of grades, but he also possessed the tremendous recall ability of a photographic memory. Yet, his first experience with an emergent situation spoke volumes about preparedness for practice. When he encountered a patient who was not breathing, the newly-graduated nurse froze, unable to take the necessary steps to initiate an emergency “Code Blue.”

WALTHAM, Mass. – February 19, 2020 – Wolters Kluwer, Health announced today that Norway’s Helsebiblioteket--the Norwegian Electronic Health Library—is making it easier than ever for clinicians nationwide to rapidly find answers to their clinical questions with free access to UpToDate® Anywhere. The change marks an expansion of the long-term partnership between the two organizations that untethers UpToDate from desktop computers and enables access to the evidence-based clinical decision support resource from smartphones and tablets—anywhere and anytime—via the mobile app.