NPC Creative Services

NPC Creative Services specializes in providing strategic public relations to health IT software and service organizations, ranging from small- and mid-sized businesses to Fortune 500 corporations and professional trade associations.

Whether the need is for an agency to provide comprehensive public relations services or to support an in-house team, NPC has the industry expertise and connections necessary to get the job done right, on time and within budget.

Few agencies can match the level of expertise, industry understanding and personalized service NPC brings to its client relationships.


  • Wyoming Medical Center Selects ProVation Medical Software for Structured Cardiology Reporting and Coding

    (Oct. 22, 2014) — Wolters Kluwer Health, a leading global provider of information for healthcare professionals and students, announced today that Wyoming Medical Center has selected its ProVation® Medical software for structured reporting and coding in its cardiac catheterization labs.
  • Transcription Gaps Pose Problems

    Are health care organizations paying proper attention to the caliber of their transcribed documents?

    Although medical record privacy is always a concern, some patients may be surprised by who isn’t looking at their files. Most consumers probably expect that their medical records are reviewed for accuracy, but that’s not always the case.

    For the Record »

  • Readers Write: Digital Patient Engagement Tools to Achieve “Top Box” Medication-Related HCAHPS Scores

    Improving HCAHPS performance is a never-ending struggle for hospitals, one that has taken on greater urgency as results are linked to CMS’s Hospital Value-Based Purchasing (VBP) program. The HCAHPS Survey is the basis of the “Patient Experience of Care Domain” under VPB, which makes up 30 percent of a facility’s total performance score.

    A particularly thorny problem has been improving patient communications regarding medication, which is measured based on HCAHPS responses to three questions:

    1. Before giving you any new medicine, how often did hospital staff tell you what the medicine was for?
    2. Before giving you any new medicine, how often did hospital staff describe possible side effects in a way you could understand?
    3. When I left the hospital, I clearly understood the purpose for taking each of my medication

    HIStalk »

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