NPC Creative Services

NPC Creative Services specializes in providing strategic public relations to healthcare, health IT, and technology software and service organizations, ranging from small- and mid-sized businesses to Fortune 500 corporations and professional trade associations.

Whether the need is for an agency to provide comprehensive public relations services or to support an in-house team, NPC has the industry expertise and connections necessary to get the job done right, on time and within budget.

Few agencies can match the level of expertise, industry understanding and personalized service NPC brings to its client relationships.


  • EHR Association Makes Recommendations on SDOH Data Capture

    A task force of the EHR Association has made recommendations for how social determinants of health (SDOH) data should be captured in electronic health records.

    The association’s Social Determinants of Health and Health Equity Task Force's recently published “Recommendations for Determinant Capture,” notes that there is currently a lack of consensus around which SDOH domains should be assessed by healthcare providers and a standardized approach to capturing the necessary information.

    In fact, as inpatient organizations prepare to start reporting on patient screenings for social determinants in 2024, the EHR Association advises that CMS consider postponing this requirement. “This delay would allow for sufficient time to gather insights and learn from industry practices,” the task force said.

    Healthcare Innovation»
  • Best Practices For Effective Patient Access Services

    Time-consuming and cost-intensive processes within outdated patient access and financial clearance operations contribute to delays in the patient journey from the initial point of contact to the date of service – delays that introduce inefficiencies into the process and contribute to lost revenues. Streamlining these patient access processes is crucial to ensuring that patients are financially secure and have timely access to necessary medical services.

    A synchronized financial clearance methodology centered around a well-designed and efficiently operated patient access team and modernized processes will accelerate revenue by decreasing payment delays caused by front-end errors, reducing rescheduled appointments, and improving patient satisfaction. Driving this patient access overhaul are new technologies and innovative solutions that streamline operations by engaging people, processes, and technology through collaboration and communication.

    Healthcare Business Today»
  • Putting 2024’s Split/Shared Services Billing Regulations into Practice

    Medicare providers in hospitals and skilled nursing facilities (SNFs) are adjusting to new split/shared services documentation and billing regulations rolled out by the Centers for Medicare and Medicaid Services (CMS) as part of the 2024 Medicare Physician Fee Schedule (MPFS) final rule. The most notable change within the new regulations, which took effect on Jan. 1, 2024, is the finalization of CMS’s definition of the “substantive portion” of a split/shared evaluation and management (E/M) visit.

    HIT Consultant»

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