NPC Creative Services

NPC Creative Services specializes in providing strategic public relations to healthcare, health IT, and technology software and service organizations, ranging from small- and mid-sized businesses to Fortune 500 corporations and professional trade associations.

Whether the need is for an agency to provide comprehensive public relations services or to support an in-house team, NPC has the industry expertise and connections necessary to get the job done right, on time and within budget.

Few agencies can match the level of expertise, industry understanding and personalized service NPC brings to its client relationships.

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  • For Hospitals in TEAM, Data is the Key to Success

    When the Centers for Medicare & Medicaid Services (CMS) launches its Transforming Episode Accountability Model (TEAM) initiative next year, the aim will be to improve the patient experience by better coordinating care between healthcare providers.

    For more than 700 hospitals across the country, it will mean meeting new accountability, cost, outcomes, and quality standards for surgical care.

    Electronic Health Reporter»
  • ASTP/ONC Extends HTI-1 Compliance Deadline to February After Shutdown Disruptions

    The Assistant Secretary for Technology Policy (ASTP) and the Office of the National Coordinator for Health Information Technology (ONC) have issued updated enforcement discretion criteria and extended the compliance deadline for several requirements under the Health Data, Technology, and Interoperability (HTI-1) Final Rule.

    Health IT developers who were expected to meet certification requirements by January 1, 2026, will now have until the end of February to complete mandated updates.

    Digital Health News»
  • Benchmark Report Reveals Ongoing Acceleration Of Payer Audits, Troubling Rise In Denials And Outpatient Coding Issues

    The rate of payer audits accelerated in 2025, with hospital inpatient and outpatient average denial amounts that increased by 14% and 12%, respectively. Denial volumes were also up overall, led by a nearly fivefold increase in Request for Information (RFI) and medical necessity denials for Medicare Advantage plans. The total at-risk amounts, number of claims and average amount per claim increased by 30% in payer audits.

    Denials related to outpatient coding increased by 26%. These trends send a clear signal to providers that successfully navigating today’s complex financial and regulatory landscape requires prioritizing billing compliance, coding integrity, robust denial prevention strategies, and redefining revenue integrity to ensure sustainability.

    Healthcare Business Today»

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