NPC Creative Services

NPC Creative Services specializes in providing strategic public relations to healthcare, health IT, and technology software and service organizations, ranging from small- and mid-sized businesses to Fortune 500 corporations and professional trade associations.

Whether the need is for an agency to provide comprehensive public relations services or to support an in-house team, NPC has the industry expertise and connections necessary to get the job done right, on time and within budget.

Few agencies can match the level of expertise, industry understanding and personalized service NPC brings to its client relationships.


  • Optimizing patient access operations

    Efficient patient access is paramount for physician practices in today’s evolving health care environment. When patient access and financial clearance processes are outdated, the resulting inefficiencies create delays in the patient’s journey from initial contact to care access – delays that contribute to revenue leakage and can impact patient satisfaction.

    Yet many physician groups are struggling to streamline and improve patient access operations, thanks in part to chronic staffing shortages, rising patient volumes, and more complex prior authorization requirements. As a result, they are falling short of core financial clearance benchmarks.

    Medical Economics»
  • MDaudit’s and Revenue Integrity Tools Earn Top Honors in Golden Bridge Awards for Healthcare AI and Technology Innovation

    The company’s best-in-class continuous risk monitoring platform for revenue cycle management (RCM) also earned a spot on The SaaS Awards “Best SaaS Product for Healthcare” shortlist.

    Wellesley, MA — June 26, 2024 — MDaudit, an award-winning cloud-based continuous risk monitoring platform for RCM that enables the nation’s premier healthcare organizations to minimize billing risks and maximize revenues, announced today that its and solutions received two 2024 Golden Bridge Awards for artificial intelligence (AI) and health IT innovation. The MDaudit billing compliance and revenue integrity platform was also shortlisted in the 2024 SaaS Awards program.

    The generative AI-powered revenue integrity tools received a Gold Globee® in the AI in Healthcare Innovation category and a Silver Globee in the Healthcare Technology Solution category of the 2024 Golden Bridge Awards.

  • Alleviating the Prior Authorization Headache

    The prior authorization process has evolved in complexity as the healthcare industry transitions from fee-for-service to value-based care. At the same time, payers are expanding the number of services subject to prior authorization to establish medical necessity and appropriateness. It’s a one-two punch that leaves providers and provider organizations struggling under the weight of a prior authorization burden that, left unaddressed, can have long-term revenue cycle impacts.

    Today’s prior authorization process involves time-consuming steps, including gathering and submitting medical documents to insurance companies and waiting for approval. It also often involves dealing with denials and appeals – all while guidance around required documentation becomes stricter.

    Electronic Health Reporter»

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Are you ready to maximize the return on your public relations investment? Contact us for a consultation.