NPC Creative Services
NPC Creative Services specializes in providing strategic public relations to healthcare, health IT, and technology software and service organizations, ranging from small- and mid-sized businesses to Fortune 500 corporations and professional trade associations.
Whether the need is for an agency to provide comprehensive public relations services or to support an in-house team, NPC has the industry expertise and connections necessary to get the job done right, on time and within budget.
Few agencies can match the level of expertise, industry understanding and personalized service NPC brings to its client relationships.
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Mobilizing Data To Tell Healthcare Leadership The Tale Of RCM ROI
Too often, these stories go untold because the plot details are buried in spreadsheets, lost in static reports, or delivered in formats that fail to connect with leadership’s strategic vision.
For revenue cycle management (RCM), billing compliance, health information management (HIM), and revenue integrity teams responsible for protecting and growing revenues, these untold stories highlight the struggle faced in showcasing their value in a way that drives decisions. The good news is that the battle is not insurmountable; raw data can be converted into compelling, executive-ready narratives that highlight the return on investment (ROI) at every stage of the revenue cycle.
The Cloud Awards» -
Why Retrospective Audits Are No Longer Sustainable Against Rising Payer Scrutiny
In late 2023, a multi-hospital health system in the Southeast saw a sudden spike in payer requests for documentation. The compliance team had been running routine retrospective audits, but the pace of incoming denials and takebacks began to outstrip their ability to respond. Within six months, the organization reported more than $11 million in at-risk revenue and a doubling of external audit activity.
Despite their best efforts, the system was playing defense.
HIT Consultant» -
HIPAA Security: Waiting For the Final Rule Is Not an Option
Few in the healthcare industry question the need to modernize the HIPAA Security Rule, the proposed overhaul of which is expected to be finalized in 2026. But even if the final rule is modified to scale back requirements or lengthen timeframes, compliance will be a heavy lift for many physician practices, hospitals, and health systems.
That reality, coupled with the common-sense need for robust security around protected health information (PHI) and other patient data, makes procrastination a compliance strategy that is doomed to fail.
Electronic Health Reporter»


