First Service Administrators and Aetna Team Up to Bring Effective and Affordable Healthcare to Customers

Posted in Press Releases on Thursday, November 10, 2011.

Customized solutions and data analytics combined with access to superior network discounts will minimize healthcare spending while improving member health

LAKELAND, Fla., Nov. 10, 2011 – First Service Administrators, Inc. (FSAI) announced an agreement with Aetna to offer FSAI clients access to Aetna’s products and services. FSAI is a premier benefits and risk management administrator for hospitals, healthcare systems, and public entities. Aetna offers a broad range of health insurance products and related services to employer groups, individuals, health plans, governmental units, government-sponsored plans, and labor groups.

“We are excited about our new partnership with Aetna, and believe our suite of administrative and cost containment solutions, coupled with their strong network and support services, are a winning combination,” said Chandler Rapson, CEO of FSAI.  “Commercial businesses, hospital systems, and government entities now have a unique opportunity to select FSAI, not only for our superior customized solutions and data analytics, but also for the deep network discounts and robust ancillary products Aetna provides. We are projecting a sizeable increase in self-funded market share due to this preferred arrangement.”

FSAI delivers customizable business process outsourcing (BPO) to individual, group, voluntary and association plans and upholds the highest standards of administrative support. FSAI’s track record of delivering immediate and long-term health and wellness cost savings is the basis for long-term client relationships. A key differentiator for FSAI is its ongoing collaboration with hospitals and insurers, which allows it to continually expand its suite of client-focused administrative solutions to meet changing market needs. For more information on FSAI and its risk management administrative solutions, visit

About Aetna
Aetna is one of the nation’s leading diversified health care benefits companies, serving approximately 35.3 million people with information and resources to help them make better-informed decisions about their health care. Aetna offers a broad range of traditional, voluntary, and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life, and disability plans, along with medical management capabilities and health care management services for Medicaid plans. Our customers include employer groups, individuals, college students, part-time and hourly workers, health plans, governmental units, government-sponsored plans, labor groups, and expatriates. For more information, see

About FSAI
First Service Administrators, a leader in the ACO movement, is a leading risk management company providing third‑party benefits administration with a focus on innovative cost containment solutions to the healthcare industry, mid to large-sized public and private self‑funded employer groups, and government Medicaid programs since 1985. FSAI offers a flexible approach to benefits administration, tailoring its suite of superior healthcare cost management services to each client’s specific needs. FSAI is committed to enhancing the physical and financial well-being of clients and their employees through a powerful combination of efficient plan administration, network management, predictive modeling tools, and life-enriching wellness and disease management programs. For more information, visit

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