Client News Coverage

The Path Forward for Healthcare’s People Matching Problem

Posted in Client News Coverage on Thursday, February 16, 2023.

Efforts to identify the right path forward for healthcare’s patient matching problem are gaining a foothold as stakeholders from across the spectrum come together to remove obstacles and implement effective solutions. Most notably, in 2022, efforts by industry organizations like Patient ID Now led to the temporary removal of Section 510 from the U.S. House and Senate Labor, Health and Human Services, Education, and Related Agencies (Labor-HHS) appropriations bills. While it was ultimately reinserted in the final version, its initial removal by the Senate was the first time that chamber had done so in 20 years – a significant achievement in the fight to eliminate the outdated rider barring funding of research into a national patient identifier.

Meanwhile, the Office for the National Coordinator (ONC) through its Project US@ collaboration with standards development organizations and other stakeholders issued the

Healthcare IT Today»

5 Must-Have Features for AI Platforms in RCM

Posted in Client News Coverage on Wednesday, February 08, 2023.

A healthy, stable revenue cycle is crucial to every healthcare organization’s success. However, managing the revenue cycle takes experienced coders, complete documentation, and timely resolution of denials.

Administrative processes account for about 30% of U.S. healthcare costs, which means that all areas of a patient encounter, from check-in to billing and claims, are potential targets to obtain greater efficiency.

HIT Consultant»

EHRA questions rationale of added TEFCA security protocols

Posted in Client News Coverage on Monday, January 30, 2023.

In its comments to the ONC on the draft QHIN, Participant and Subparticipant Additional Requirements SOP, the EHR Association recommends workforce authentication requirements be applied only to the Qualified Health Information Network workforce, with specific consideration given to participants and sub-participants who are not HIPAA-covered entities.


The Office of the National Coordinator for Health Information Technology (ONC) is accepting comments on proposed requirements for QHINs, participants and sub-participants under its Trusted Exchange Framework and Common Agreement developed by the enlisted Sequoia project.

Healthcare IT News»

Despite challenges ahead, ONC and industry more aligned than ever

Posted in Client News Coverage on Wednesday, January 18, 2023.

Industry groups and watchers have wide respect for the accomplishments over the past two decades of the Office of the National Coordinator for Health Information Technology.

Despite concerns about achieving interoperability across the industry and sometimes overly optimistic expectations about the industry’s ability to manage change, there’s widespread appreciation for the amount of change accomplished by the federal office.

Health Data Management»

The rationale for changing the ‘all or nothing’ approach to USCDI certification

Posted in Client News Coverage on Wednesday, January 18, 2023.

The Office of the National Coordinator for Health Information Technology (ONC) has grown in its understanding, over time, about the breadth of technical capabilities and maturity of organizations that must implement regulations and technical requirements to achieve national goals.

This is not an easy process and ONC has shown a willingness to be open and learn about infrastructure capabilities across the healthcare ecosystem. This is particularly true in the pursuit of national interoperability, where a variety of health information technology (HIT) will be involved in the management and dissemination of all electronic health information.

Health Data Management»

Data governance, AI among the past year's analytics trends

Posted in Client News Coverage on Tuesday, January 17, 2023.

Data governance was one of the major trends that shaped analytics in 2022.

Data governance isn't glamorous like augmented intelligence, machine learning or natural language processing. It's the grunt work of analytics.

But after many organizations suddenly realized the importance of data-informed decision-making at the start of the COVID-19 pandemic -- and have continued to recognize its value as world events like the war in Ukraine and repeated supply chain disruptions have resulted in ongoing economic uncertainty -- data governance is starting to be a critical need.


Oracle Cerner, Meditech execs to lead EHR Association

Posted in Client News Coverage on Monday, January 09, 2023.

Leaders from EHR vendors such as Oracle Cerner and Meditech were named to the Electronic Health Record Association's executive committee for 2023.

Becker's Health IT»

The Fight Over How to Deliver Bad News to Patients

Posted in Client News Coverage on Monday, January 09, 2023.

Congress was full of good intentions when it directed the Department of Health and Human Services to make sure patients get their test results as soon as they’re available.

But the implementation of that directive has set off a battle between doctors on one side and HHS and patient advocates on the other, and raised a fundamental question: How should patients get bad news? The debate underscores how medicine’s digital transformation is changing the doctor-patient relationship and upending ingrained practices.


Winding Down 2022, Healthcare Organizations Face Double Supply and Demand Whammy

Posted in Client News Coverage on Friday, January 06, 2023.

As 2022 draws to a close, many healthcare organizations are dealing with a unique double whammy – both on supply and demand. That’s according to our 2022 MDaudit Annual Benchmark Report, which found that as consumers cut discretionary healthcare spending and postpone medical visits, patient volumes began falling dramatically in physician office visits and hospitals. The 3rd quarter of 2022 saw declines as steep as 33% relative to the first two quarters.

Healthcare organizations are also under tremendous pressure to reduce compliance risk and optimize revenue flow, a feat that will require flawless optimization for billing compliance, coding, revenue cycle, and revenue integrity capabilities. Amidst the challenges, however, our analysis also revealed many opportunities for health systems to accelerate digital initiatives and drive sustainable value with analytics, automation, collaboration, and upskilling people.

Health IT Answers»

Studies, Surveys and Reports: What Can We Learn?

Posted in Client News Coverage on Tuesday, January 03, 2023.

This month’s roundup of surveys and reports from around the industry includes the 2022 National Healthcare Quality and Disparities Report, the No Surprises Act prevents more than 9 million surprise bills since January 2022, caregivers in financial precarity, uncertainty of healthcare costs deters 35% of American from seeking care for themselves, and more!

Health IT Answers»

Making IT Organizations More Innovative

Posted in Client News Coverage on Tuesday, January 03, 2023.

In today's digital age, technology leaders possess a unique opportunity to drive growth and innovation by adopting certain traits and transformation strategies – ways of working and leading that provide real value and make a direct impact on outcomes for the team and organization.

Most importantly, success at driving innovation (IT or otherwise) hinges on whether leaders possess several skills, some of which might be surprising to see. Based on my experience, two are most critical. The first skill of effective IT leaders is working toward becoming a bilingual strategist with well-rounded business and technology acumen.

Information Week»

Gaining Buy-In for Innovation Investment

Posted in Client News Coverage on Thursday, December 22, 2022.

Every organization, regardless of its level of success, must continuously evolve and transform. It is a necessity for any organization that seeks to grow, but when the focus is on transformation through IT innovation, the results are particularly powerful.

Leaders driving the digital agenda require a holistic mindset of understanding the market and industry needs and executing digital initiatives that are oriented towards both the growth and value agendas that drives business outcomes. No longer is it enough for the CIOs and CTOs to define technology stacks, manage costs and select software vendors and tools. They must now also possess a strategic mindset to collaborate with business leaders as they reimagine their business models and execute digital transformations.

My Tech Decisions»

Want to Reduce Denials Among Healthcare Claims? There’s a Workflow for That

Posted in Client News Coverage on Tuesday, December 20, 2022.

Healthcare organizations are always looking for ways to save money — so what if they could retain 15%-25% of overall revenue? It’s possible, using workflows designed to resolve issues in billing and coding before claims are submitted.

According to MDaudit research, claim denials increased across the board in 2022, both in terms of number of denials and the average amount of each denial. More than half of denied claims are never reworked – translating into $3.5 billion left on providers’ tables – and the price tag is hefty for those that are. The average cost to rework a claim is $25-$31. Consider the number of denied claims in a month and multiply that number by $25 to get a rough estimate of the additional funds your organization is spending to rework claims.


Documentation Dilemmas: Does Your Documentation Meet the MEAT Criteria?

Posted in Client News Coverage on Thursday, December 01, 2022.

ICD-10-CM coding guidelines state that all documented conditions coexisting at the time of an encounter that require or affect patient care treatment or management must be coded as a diagnosis. As such, physicians must clearly and precisely document each diagnosis based on clinical medical record documentation from a face-to-face encounter, which means that diagnoses cannot be completely determined from test results and a patient’s past medical history.

For example, well-documented progress notes include the history of present illness, review of systems, and physical exam. They also detail the medical decision-making process. Each diagnosis must be documented in an assessment and care plan. To ensure this is the case, many organizations use the “MEAT” criteria—monitoring, evaluation, assessment, treatment—for their documentation practices, along with hierarchical condition category (HCC) assignments and ICD-10-CM diagnosis coding.

For The Record»

Referential Treatment

Posted in Client News Coverage on Thursday, December 01, 2022.

One of the major challenges to maintaining data integrity is accurate patient matching—ensuring that an individual is connected to the correct medical record—which also can directly affect care. “This problem of patient matching has been around for decades,” says Joaquim Neto, chief product officer at Verato. “HIM professionals have been struggling with it for years. The ecosystem of data is so much more complex now. That has only made the record-matching problem worse, despite organizations having sought primary EHRs from a single vendor. Because there are so many innovative technologies that need to integrate with EHRs, the patient-matching problem is bigger than it’s ever been before.”

For The Record»